PRIVACY POLICY

This Privacy Policy complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), as well as, insofar as it is not contrary to the aforementioned regulations, Organic Law 15/1999 on the Protection of Personal Data (LOPD) and its implementing regulations, and/or any legislation that may replace or update them in the future.

Our organisation is committed to protecting the privacy of your personal data. The personal data provided is necessary for us to provide our services and is processed lawfully, fairly and transparently, ensuring an appropriate level of security, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage through the implementation of appropriate technical and organisational measures.

Through this document, we wish to provide you with all the necessary information regarding the processing of your personal data carried out by this organisation in a transparent and fair manner.

I.- DATA CONTROLLER

IDENTITY: TEULAMAR S.L.
TAX ID / VAT NUMBER: B53002127
ADDRESS: AVD. SANTA CATALINA, 66, 03725 TEULADA (ALICANTE), SPAIN
TELEPHONE: 965741509
E-MAIL: info@teulamar.com

II.- RECIPIENTS OF PERSONAL DATA

1.- The personal data provided will not be disclosed to third parties, except where this is provided for in the specific processing activities.

2.- Where applicable, for the provision of cloud computing services and/or services for sending emails, communications, as well as other related IT services, personal data may be:

– Disclosed to IT service companies located within the European Economic Area (EEA); or

– Transferred to IT service companies located outside the EEA that were covered by the Privacy Shield framework and therefore had appropriate safeguards in place to ensure the security of personal data. Further information can be obtained by visiting the following link: https://www.privacyshield.gov/welcome

3.- Where applicable, to public authorities and other bodies when required in compliance with legal obligations.

III.- LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA

For each specific processing activity involving personal data, we will inform you of the legal basis that legitimises such processing.

IV.- RIGHTS

RIGHT OF ACCESS

You have the right to obtain confirmation from the data controller as to whether or not personal data concerning you is being processed and, where this is the case, to access such personal data and the following information: the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data has been or will be disclosed; the retention period or the criteria used to determine that period; the existence of the right to request from the data controller the rectification or erasure of personal data or the restriction of processing of personal data concerning you, or to object to such processing; the right to lodge a complaint with the Spanish Data Protection Agency (AEPD); the existence, where applicable, of automated decision-making, including profiling; and, where data is transferred to third countries, the right to be informed of the appropriate safeguards applied.

RIGHT OF RECTIFICATION

You have the right to request the rectification of your personal data if it is inaccurate, including the right to have incomplete data completed. Please note that, by providing us with your personal data by any means, you guarantee that such data is true and accurate and undertake to notify us of any changes or modifications thereto. Therefore, any damage caused as a result of the provision of incorrect, inaccurate or incomplete information in the forms available on the website shall be the sole responsibility of the data subject.

RIGHT OF ERASURE

You have the right to request the erasure of your personal data when, among other circumstances, it is no longer necessary for the purpose for which it was collected, when it is otherwise being unlawfully processed, or when you withdraw your consent. Please note that erasure will not be granted where the processing of personal data is necessary, among other circumstances, for compliance with legal obligations or for the establishment, exercise or defence of legal claims.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request the restriction of the processing of your personal data. This means that, in certain circumstances, you may ask us to temporarily suspend the processing of your personal data or to retain it for longer than necessary where you may require it.

RIGHT TO WITHDRAW CONSENT

You have the right to withdraw the consent you have provided by ticking “I have read and accept the privacy policy” at any time, as specified in the relevant section entitled “Exercise of Rights” or in the specific processing activity relating to commercial communications or newsletters. Please note that this right shall not have effect where, among other circumstances, the processing of personal data is necessary for compliance with a legal obligation, the performance and maintenance of a contractual relationship, or the establishment, exercise or defence of legal claims. Likewise, withdrawal of consent shall not have retroactive effect; that is, it shall not affect the lawfulness of processing based on consent given prior to its withdrawal.

RIGHT TO DATA PORTABILITY

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit such data to another data controller, provided that: the processing is based on your consent and is carried out by automated or computerised means.

RIGHT TO OBJECT

You have the right to object to the processing of your personal data where such processing is based on our legitimate interest. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or unless the processing is necessary for the establishment, exercise or defence of legal claims.

RIGHT TO LODGE A COMPLAINT WITH A SUPERVISORY AUTHORITY

If you believe that we are processing your personal data incorrectly, you may contact us. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD):

https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISE OF RIGHTS

You may exercise your rights by sending a letter to the postal address indicated above or by email to info@promocionesjog.es, enclosing in both cases a copy of your NIF/NIE/Passport or equivalent identification document.

V.- PROCESSING OF PERSONAL DATA

GENERAL PROVISIONS

The personal data requested in each of the specific processing activities is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed, thereby complying with the principle of data minimisation.

The personal data requested in each of the specific processing activities is strictly necessary. Refusal to provide such data would make it impossible to provide the requested service.

The disclosure of personal data provided for in each of the specific processing activities is, in some cases, necessary for the performance and maintenance of a contract and, in other cases, for compliance with a legal obligation applicable to the data controller.

DIGITAL ASSISTANT – “CHATBOT” OR “ONLINE CHAT”

If this website uses online chat software, provided as a self-service tool to enable users to receive an appropriate and prompt response to frequently asked questions and to improve customer service for the benefit of users visiting the website, the following data will be processed during the conversation with the “chatbot”: the IP address and other personal data entered into the chatbot conversation function.

The data collected will not be used to personally identify the website visitor and will not be combined with personal data relating to the holder of the pseudonym, unless the personal data is voluntarily provided when using the online chat.

The legal basis for this processing is Article 6(1)(f) of the GDPR.

CONTACT FORM

Personal data will be processed in order to handle requests for information, suggestions and complaints from users or customers.

The legal basis legitimising the processing of personal data is the express consent given by ticking “I have read and accept the privacy policy”.

Personal data will be retained for a period of two years from the date on which processing ceases, without prejudice to the exercise of the rights to which you are entitled as a data subject.